Returns & Exchanges
At Ritual Colorado, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, we offer a 30-day return window for items in their original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in the original shipping box or a similar secure mailer, ensuring all original tags and packaging are included.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return at our Colorado warehouse, we will process your refund to the original payment method within 5-7 business days.